Privacy Policy
All services provided on our store are owned and operated by Finale LTD. Below, you will find details on how personal data is collected, used, and protected.
Data Collection
By signing up for membership or filling out various forms and surveys on our store, certain personal information (e.g., name, company information, phone number, address, or email address) may be collected as necessary.
Periodically, our company may send promotional emails to customers and members, including campaign details, new product updates, and promotional offers. Members can opt in or out of these communications during registration, update their preferences in their account settings after logging in, or unsubscribe via the link provided in the email.
The personal data shared during the registration or email confirmation process will not be disclosed to third parties, except as outlined in our "User Agreement."
IP Address and System Usage
To identify system issues and resolve potential disputes, our company logs members' IP addresses. These logs may also be used for demographic analysis and statistical purposes.
Direct Marketing and Data Usage
The personal data collected may be used by our company or its partners for direct marketing purposes. These details can also be used for contacting users when necessary. Additionally, anonymized data may be used for statistical analysis, database development, or market research without revealing users' identities.
Commitment to Privacy
Our company is committed to keeping your personal information confidential, taking all necessary precautions to prevent unauthorized access, and ensuring that no personal data is disclosed to third parties outside of the defined terms.
Credit Card Security
We prioritize the security of credit card holders shopping on our sites. Your credit card information is never stored on our systems.
When entering sensitive information, ensure that you are on a secure site. Look for a lock or key icon in your browser to confirm this. All credit card information is encrypted using a 128-bit SSL protocol and securely transmitted to the relevant bank for authorization. As such, your credit card details cannot be accessed or saved by us or any third party.
For first-time orders, the accuracy of billing, shipping, and contact details may be verified to prevent fraud. If necessary, we may contact the cardholder or the relevant bank to confirm the details.
Third-Party Websites and Applications
Our store may contain links to other websites. However, we are not responsible for the privacy practices or content of these external sites. The principles outlined in this privacy policy apply only to our store.
Exceptional Cases
In certain circumstances, we may disclose user information to third parties outside the scope of this privacy policy:
- To comply with legal obligations under applicable laws, regulations, or legal orders.
- To fulfill the terms of our "User Agreement" or other agreements with users.
- Upon legitimate requests from administrative or judicial authorities.
- To protect the rights or safety of users or our company.
Email Security
Never include your credit card number or passwords in emails sent to our customer service team. Emails may be viewed by third parties, and our company cannot guarantee the security of information transmitted this way.
Browser Cookies
We may use cookies to collect information about visitors and how they interact with our website. Cookies are small text files stored on your device that help enhance your browsing experience, store preferences, and provide statistical data.
Most browsers are initially set to accept cookies, but users can adjust their settings to block cookies or receive notifications when a cookie is sent.
Mail Order Credit Card Security
Credit card and identity information sent via mail-order forms will be stored in accordance with our confidentiality policy. These details are retained for up to 60 days in case of disputes with the bank and are then destroyed.
Policy Updates
Our company reserves the right to update this privacy policy at any time. Changes will be announced on our website or via email and take effect on the date of publication.
For any questions or suggestions regarding our privacy policy, please contact us at support@toysophy.com.
Toysophy Team
support@toysophy.com